My attention was drawn to the gfail tonight and this article from The Guardian in particular.
Within minutes of the Gmail downtime unfolding, I was sent a very pertinent message on Twitter speculating on the cost of the problem:
"Let's count the cost: 25m users, 33% affected; average of $50 per hour lost productivity = $415m per hour economic cost..."
See: <title>
Needless to say I expected more of The Guardian.